Frequently Asked Questions

  1. Do you offer custom-made paintings?
    Yes, I would be happy to create a bespoke painting tailored to your preferences. You can contact me via email at info@jitkachomova.com or through the contact form on my website.
  2. How long does it take to create a custom painting?
    The time required depends on the complexity and size of the artwork, usually ranging from 6 to 8 weeks, mainly due to the drying process. I will inform you of the exact timeline when placing your order.
  3. Can the color palette of a painting be adapted to my interior?
    Absolutely, I can adjust the color palette to match your space. Feel free to share photos or ideas about your preferred colors.
  4. What is the process for creating a custom painting?
    After agreeing on the color palette, size, and motif, I will prepare a non-binding price quote. Once the offer is approved and a deposit is paid, I will start working on the painting. I’ll keep you updated throughout the process and send previews for your approval.
  5. Can a custom painting be returned if it doesn’t meet my expectations?
    Due to the nature of custom artwork, returns are not possible. However, we’ll work closely during the creation process to ensure your satisfaction.
  6. Do you use special techniques or materials in your paintings?
    Yes, I work with oil, watercolor, and structural techniques. I use high-quality paints and canvases to ensure that the final artwork is durable and beautiful.
  7. How much does a custom painting cost?
    The price of a painting depends on its size, complexity, and materials used. Share your requirements with me, and I’ll be happy to provide you with a non-binding price quote.
  8. Can I purchase a painting as a gift and include a personal dedication?
    Yes, I can add a dedication to the back of the painting or include it on a separate card. Let me know your wishes, and I’ll take care of it.
  9. How are paintings shipped, and how should they be cared for?
    Paintings are carefully packed in protective materials and shipped via trusted courier services to ensure their safety. I can also advise you on how to hang and maintain your artwork properly.
  10. Can I see examples of your previous work?
    Yes, examples of my work are available in the gallery section on my website, jitkachomova.com. I also regularly update my social media with new pieces.
  11. Is it possible to pick up a painting in person?
    Yes, personal pickup is possible by prior arrangement at my studio near Prague.
  12. Do you provide a certificate of authenticity with your artwork?
    Yes, every piece of artwork comes with a certificate of authenticity confirming its originality.
  13. How can I pay for a painting I’ve ordered?
    I accept payments via bank transfer and online card payments.
  14. How can I track the status of my order?
    I will keep you updated on the progress and shipping of your order via email. Once shipped, you will receive a tracking number for your parcel.
  15. What are the shipping options, and how much does it cost?
    I offer delivery through trusted courier services. The shipping cost depends on the size and weight of the painting; the exact costs will be provided when choosing the delivery option during the order process.
  16. Do you offer discounts for purchasing multiple paintings or for loyal customers?
    Yes, I offer individual discounts for loyal customers and larger orders. Please contact me for more information.